Any time you comb, lift, and cut the ends of the hair or the process of cutting, tapering, and/or thinning of any hair texture using hair cutting tools.
Any method of payments acceptable by you. For example: We accept MasterCard, Visa, American Express, PayPal, JCB Discover, Gift Cards, etc.
If you are unhappy with the product you’ve received, you can get a refund.
We offer the option to purchase a gift card in our store. Contact us via email to learn about the different available options.
We currently ship to the USA, Canada, UK and Australia.
For USA domestic orders we offer FedEx and USPS shipping.
Changes to an existing order can be made as long as the order is still in “processing” status. Please contact our team via email and we’ll make sure to apply the needed changes. If your order has already been shipped, we cannot apply any changes to it. If you are unhappy with your order when it arrives, please contact us for any changes you may require.
We allow the return of all items within 30 days of your original order’s date. If you’re interested in returning your items, send us an email with your order number and we’ll ship a return label.
Once shipped, you’ll get a confirmation email that includes a tracking number and additional information regarding tracking your order.
Shipping time is set by our delivery partners, according to the delivery method chosen by you. Additional details can be found in the order confirmation email you’ve received.
Orders are usually shipped within 1-2 business days after placing the order.